Day One: iCloud sync fail

I love using Day One, the journal application.


It's probably my favourite of all apps, since I'm a sentimental fool and I like to be able to look back over a period of time and be reminded of where I was and what was happening. The user interface on the iPhone, iPad and OS X apps is a joy to use.

Since I use it to write little journal entries on various Apple devices, I like how it's designed to sync across them all seamlessly and instantly. That was working fine for a couple of years, but recently it just stopped.

Dead.

I like to think I'm relatively good with technology, having worked in the industry for nearly a decade. But I couldn't figure out why my iPhone wouldn't upload my latest entries and why when I open Day One on Mac, it wouldn't sync either.

Turns out the problem is iCloud. There's a known issue that stops iCloud sync working for the journal  entries, and for most people its unrecoverable.

So bad is the issue that I was surprised to find the developers themselves encourage their users to switch to using DropBox to synchronise journal entries instead of iCloud.

I use Google Drive, for most cloud storage, but that isn't supported with Day One.

I wouldn't normally switch to a new service just for one small purpose like that, but fortunately it turned out I'd signed up for DropBox a few years ago so I already had an account. I downloaded the OS X app, installed it and Day One takes you through the process in a nice user-friendly way on each device to get everything talking again.

It worked nicely.

So, mainly I recommend Day One. It's an amazing app in itself, with excellent developer support. But if you use it already, I would suggest that you should consider switching to DropBox - even if you haven't seen the iCloud sync issue yet.